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Design / Usability



Keith Hagen, web optimization expertContinuous Website Improvement Through Conversion Optimization
Optimizing your website for maximum conversions is not a quick process, says conversion expert Keith Hagen in this video interview. He suggests you start with the 'low hanging fruit,' areas where you can make a big difference fast, then move to the more difficult areas. May 21, 2012

Kathy Fealy, Internet marketing expertHow to Make Your Site More Customer Friendly
A user-friendly website can increase conversions, such as newsletter signups, service quotes, or product sales.  However, the process of making a website more usable is non-intuitive. It often involves fully understands what a consumer sees.
May 15, 2012

Jeff Sexton, copywriting and conversion expertThe Best $39 You Could Spend to Improve Conversion
In this article, skilled copywriter Jeff Sexton explains how to get user feedback so you can optimize your website — all for a very low cost. He explains how to employ UserTesting.com to move your online marketing forward.
May 1, 2012

Lorrie Thomas RossMobile Marketing Tips for Small Business. Part 1
Need to get started with marketing to mobile phone users? In this article Lorrie Thomas Ross explains some first steps to deciding on a basic strategy that suits your business and your industry.
Apr 24, 2012

Todd Follansbee, Usability, Conversion, and User Experience expertYour Customer's Memory -- and Website Design
In this article user experience and conversion expert Todd Follansbee explains how research about how your brand recognizes and recalls should dictate how you design your website. Offers some very helpful tips. Mar 20, 2012

Shari Thurow, SEO and Internet marketing expertHow to Hire an Information Architect to Plan Your Website - with Shari Thurow (8:40)
If you're redesigning your website, says SEO expert Shari Thurow, you'll need an information architecture to create and test a blueprint for your website, to make it meet the needs of your customers. Thurow offers several tips to be able to identify who you're looking for - and who you're not! Jan 24, 2012

Lorrie Thomas RossMobile Sites. Part 2. Design Best Practices
In this article, Internet marketing expert Lorrie Thomas Ross explains the three most important design guidelines for mobile-specific sites, designed exclusively for mobile devices. A mobile-specific site can be just a few pages, she says. Dec 20, 2011

Jeff Sexton, copywriting and conversion expertWhere to Put Your Website's Unique Value Proposition
Most marketers know that a Unique Value Proposition (UVP) is vital to successful web marketing, but few know how to weave it into a website in actual practice. In this article, conversion expert Jeff Sexton explains how the UVP works like a song refrain to unify your site and increase sales. Dec 13, 2011

Tim Ash, conversion specialistHow to Streamline Your Overloaded Homepage
Everybody in your company wants something on your homepage -- to the point that it no longer works to accomplish its goals for anyone. In this article, conversion expert Tim Ash explains what to do to get your homepage cleaned up, with its priorities in the right place. Oct 25, 2011

Lorrie Thomas RossIntroduction to Mobile-Friendly Websites. Part 1
In this article, Internet marketing expert Lorrie Thomas Ross explains why current websites will need some updating to look good with mobile phones, increasingly used to access the Web. She describes the website options and benefits of being mobile-ready. Oct 11, 2011

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