There's a tremendous need for good information about how to use e-mail in marketing.
About half the questions I receive concerning Internet marketing concern e-mail
marketing -- newsletters, e-mail marketing software, spam filters, ad tracking,
RSS feeds, and all the
related topics.
The Handbook comes out of Dr. Wilson's own struggle to continually improve
his own
e-mail marketing. He says, "I began with Web Marketing Today e-mail newsletter in
1995, and have since launched a number of newsletters, both free and paid. My
company's lifeline is e-mail, so I've had to find at least tentative answers for
all the problems you're facing. In this Second Edition, I've gathered together in
two volumes (a total of 875 pages) a
practical handbook of information about e-mail marketing strategies and tools
that you can either read or dip into as a reference." Published September
14, 2005.
Chapter Headings
Here's a chapter list from the 2005 version of The E-Mail Marketing Handbook
(Second Edition). You can also see a detailed Table of Contents that includes
subheadings within each chapter.
Volume 1 - Instruction (128 pages)
1
Preface
2
1. Introduction to E-Mail Marketing
8
2. Developing a Permission-Based Mindset
12
3. Creating an E-Mail Newsletter
16
4. Formatting E-Mail Messages
20
5. Increasing Subscribers to Your House List
30
6. Personalizing, Tracking, Segmenting, and Testing
37
7. Using Autoresponders
45
8. Getting Your E-Mail Delivered
51
9. Selecting an E-Mail Marketing Program
70
10. Writing E-Mail Promotional Copy
88
11. Complying with Anti-Spam Laws
98
12. Renting an Opt-in List
106
13. Comparing RSS Feeds with E-Mail Marketing
115
Appendix 1. Questionnaire for Prospective E-Mail Vendors
121
Volume 2. Appendices (746 pages)
129
Appendix 2. E-Mail Marketing Software and Service Vendor Directory
136
Appendix 3. Detailed Descriptions of Responding Vendors
247
Appendix 4. User Likes and Dislikes
757
Preface to The E-Mail Marketing Handbook (Second Edition)
Dr. Ralph F. Wilson, Author
A lot has changed since I published the first edition of The E-Mail
Marketing Handbook in April 2003. Spam has mushroomed, though most people
are now using filters and have learned to live with it. Some have predicted the
death of e-mail by spam-attack, but it is still alive and kicking -- and still
quite effective. As a result of all the changes, I've complete re-written more
than half of chapters.
I am convinced more than ever that Internet marketers must understand and use
the full power of e-mail marketing if they are to maximize their potential on
the Internet. In this book I've tried to explain just how to do that.
If you're new to e-mail marketing, you'll find this book a helpful
instruction manual. If you've been involved with e-mail marketing for years,
you'll find yourself referring back to this Handbook to check on spam
filter details, research a new e-mail marketing program you are investigating,
and to find some new ways to extend your mastery of e-mail. The instruction
section is thorough but concise -- about 120 pages.
One of the most important functions of The E-Mail Marketing Handbook
is as a shopping guide to e-mail marketing programs. In the First Edition
I included reviews of several of the leading programs. In the Second Edition,
however, there is no adequate way to review the 250 e-mail marketing programs.
Instead, I decided to ease your shopping research in these ways:
Chapter 9, "Selecting an E-Mail Marketing Program,"
describes in detail the kinds of features available in today's programs. From
this chapter you should be able to determine just what features you'll need
and which you won't.
Recommendations
are offered at the end of Chapter 9, with a special
focus on meeting small business needs. Several programs have been designated
with the Web Marketing Today 2005 Award of Merit for Excellence in
E-Mail Marketing Software. But these days there are many, many
excellent programs, so don't stop your research with my recommendations. You
may need something special -- and fortunately many vendors can meet your
specific needs.
Appendix 1, "Questionnaire for Prospective E-Mail Vendors" (5
pages),
is a 99-question questionnaire that you can make copies of as
you evaluate various programs. I've included this tool in Volume 1 for your
convenience.
Appendix 2, "E-Mail
Marketing Software and Service Vendor Directory" (110 pages),
contains contact information and URLs to about 250 vendors. I am quite aware
that the list isn't complete, but it is pretty comprehensive and covers
vendors all over the world.
Appendix 3, "Detailed
Descriptions of Responding Vendors" (500 pages), contains
answers to the 99 questions contained in Appendix 1 from about 50 vendors
who took the time to respond to my four requests for information. This
appendix is chock-full of valuable information, much of which you can't find
on websites, that will allow you to compare vendors by specific features.
Appendix 4, "User Likes and Dislikes" (100 pages),
gives you
some feedback and ratings by your fellow marketers who are currently using
e-mail marketing software. Take their comments about particular programs with
a grain of salt, but do read them, as they may alert you to special features
or certain problems you should be aware of.
All in all, I think you'll find The E-Mail Marketing Handbook (Second
Edition) to be a invaluable companion as you shop for e-mail marketing
software and then begin to use it to empower your business.
My prayer is that this book helps you succeed in your business -- and in
your life.
"Yesterday evening I sat down and started to read the
latest edition of your E-Mail Marketing Handbook and
was completely blown away. It is, without a shadow of a
doubt, the most comprehensive document I've ever read on the
subject of e-mail -- and I've read quite a few. There are
many topics in your book that most other writers either miss
out completely or pass over without going into detail. Not only did I learn a lot, but you have a very pleasant
and warm writing style that makes it a pleasure to read." --
Ned Norris, www.rusc.com
"It is a truly sterling work and I'm finding it fascinating
reading." -- Neil Morgan, developer of AutoResponse Plus,
www.eCom24.com
You can purchase this these two volumes either as an e-book or a printed
book/CD combination -- or receive the e-book version as a free bonus as part of a special offer. Let me explain....
Printed format,
$35.00 plus shipping. Volume 1:
Instruction (128 pages) is printed
in black and white on 8-1/2" x 11"
white paper, bound with a plastic spiral binding. Volume
2: Appendices (746 pages) is on a CD included with the printed book. The CD is
used for the appendices because we know you wouldn't want to either pay for or
store the full 848 pages if it were all paper-based. California residents
pay 7.25% sales tax. Shipping weight 15 oz.
Special if you subscribe to Web Marketing Today Premium Edition
before the end of the Month
I'll give you 13 e-books worth $237.44 absolutely free if you subscribe before the end of the month. (If you're already a paid subscriber, login now at the top left corner of the main webpage to download your e-books).
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E-Mail Marketing Handbook (Second Edition).
This 875-page e-book provides a broad look at all aspects of e-mail marketing -- publishing your own company e-mail newsletter, e-mail promotions,
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getting through spam filters, RSS feeds, and obeying anti-spam
laws. The book also includes four appendices with user comments
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marketing programs, and detailed vendor answers to 99 questions
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9.
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10.
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