TradeDoubler
Affiliate Program Software Characteristics & User Feedback
Web Commerce Today, Issue 46, May 15, 2001
Research for this survey of affiliate program software was conducted in early May 2001. The top part of the form is from material obtained from the software's website. Material at the bottom of the form is based on feedback from our readers who use the software. Their remarks are candid, and are not necessarily the opinion of the editor or publisher. If you have experience with using affiliate program software to manage an affiliate program, I'd appreciate your candid feedback about the program you use at www.wilsonweb.com/survey/affiliate-software.cfm
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URL |
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Company: |
TradeDoubler, United Kingdom. Leading affiliate network in Europe. |
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Software Type: |
ASP (Affiliate Service Provider) - Commission |
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Affiliate/Merchant Web Interface |
Yes |
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Pricing: |
Pricing depends on the client's requirements. As a guideline a Traffic Program that just tracks unique users has a set-up fee of £900. A Public Affiliate Program has a set up fee of £2900 (one-off), a monthly network access fee of £190. Pan-European clients enjoy a reduced set up fee based on the number of markets where they want to set up a program. |
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Commission: |
30% of commission to affiliates. |
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Affiliate Marketing & Recruitment: |
Yes |
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Tracks: |
Clicks, leads, and sales |
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Two-Tier: |
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Customize individual payment rate: |
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Carts that support: |
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Payment Systems |
N/A |
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Writes checks to Affiliates: |
Yes. |
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Data Export: |
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Affiliate ID generation: |
Yes |
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Banner/graphic management: |
Yes |
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E-mail to affiliate after each order |
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Send e-mail to affiliates: |
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Affiliate sign-up: |
Automatic, but must be approved. |
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Redirects to particular pages: |
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Average Survey Rating: |
6.5 |
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Number of Respondents: |
2 |
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Positives: |
All on line, simple to set up. TradeDoubler manages the whole package, we just placed a banner at our site. TradeDoubler offers "stand alone" solutions. From the company point of view it means less workload. |
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Negatives: |
Pay them 30% commission. The interface with our site is not as good as it should, i.e. it "stands alone" like a banner ad. |
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Purchase Again? |
Has given access to wide range of affiliates for our client's site. Generally I would think about the sense of an affiliate program, because the results are not good. We do not have many customers from that. |
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Other comments: |
A completely outsourced software handling incl. interface is basically not customer-friendly, i.e. affiliate programs needs a lot of contact between the company and the customer and could not work "alone". Self-explanatory affiliate programs are not "sexy" for the user... |




