Act! 2000
Web Commerce Today, Issue 59, June 15, 2002
Act! 2000
Interact Commerce Corp.
http://www.act.com
Type: Desktop
$189.95 to $199.95. Widely-used program to keep track of sales contacts, meetings, calls, etc. Until recently owned by Symantec.
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List Size: |
Empl: |
Training: |
Cust Serv: NA |
Qual: 2 |
Ease: |
Country: |
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Strengths: n/a |
Weaknesses: |
Missing? |
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List Size: |
Empl: |
Training: |
Cust Serv: 5 |
Qual: 4 |
Ease: 2 |
Country: |
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Strengths: The total CRM approach...the Dale Carnegie tutorial aspects....the infinitely detailed action history for each contact record. |
Weaknesses: Some of the Query aspects of the database are less than user friendly albeit quite powereful nonetheless... |
Missing? More options for mail merge/mailing list printouts. |
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