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Gammadyne Mailer

by Dr. Ralph F. Wilson, E-Commerce Consultant
Web Commerce Today, Issue 59, June 15, 2002

Gammadyne Mailer

Gammadyne Software

http://gammadyne.com/refer.php?ref=10045&page=mmail.htm

Type: Desktop

Excellent e-mail automation tool, contains database script language, ODBC compliant database support, multi-threading e-mailing, direct deliver, list maintenance, data extraction from e-mails, etc. $119.

List Size:
1K to 5K

Empl:
one

Training:
hr

Cust Serv: 3

Qual: 4

Ease:

Country:

Strengths: xzxz

Weaknesses:

Missing?

List Size:
1K to 5K

Empl:
7 to 25

Training:
1 hr

Cust Serv: NA

Qual: 3

Ease: 3

Country:
AU

Strengths: easy to use seems very efficient/fast

Weaknesses: non-standard interface (doesn't use normal windows interface)

Missing? ?

List Size:
1K to 5K

Empl:
2 to 6

Training:
hr

Cust Serv: NA

Qual: 4

Ease:

Country:

Strengths:

Weaknesses:

Missing?

List Size:
100 to 1K

Empl:
7 to 25

Training:
2 hr

Cust Serv: 2

Qual: 5

Ease: 3

Country:
US

Strengths: Gammadyne Mailer is very easy to use. The branch-style interface makes learning the process quick and simple. I also like how the ôAuto insert cidö function sets up the graphics in your html documents for mailing.

Weaknesses: I find the amount of memory needed to send mass emails is a weakness with this program.

Missing?

List Size:
25K to 100K

Empl:
7 to 25

Training:
2 hr

Cust Serv: 4

Qual: 5

Ease: 4

Country:
NAm

Strengths: breadth of features and ease of use - a winning combination for any software.

Weaknesses: needs to be further developed with more up-to-date features better bounce-back handling etc. Plus needs some other way to contact support other than just via email plus the program crashes so needs to be more compatible.

Missing? auto resend at timed intervals by certain SMTP error message - I know I ask a lot.

List Size:
100 to 1K

Empl:
2 to 6

Training:
5 hr

Cust Serv: NA

Qual: 4

Ease: 3

Country:
E_SE_Asia

Strengths: Price/Performance

Weaknesses: none

Missing? none

List Size:
100 to 1K

Empl:
2 to 6

Training:
3 hr

Cust Serv: 4

Qual: 4

Ease: 3

Country:
Canada

Strengths: I could not find software that delivered the robust features at the very reasonable price. It currently exceeds my needs at this time. I don't believe I have discovered nor explored the full capabilities of what it can do. The stongest features are: 1) cost; 2) sending emails directly to domain servers; and 3) allowing the text version of the email to appear before the HTML version.

Weaknesses: Setting up the conditions and which email addresses to use from the database for a specific email isn't as intuitive as I would like.

Missing? I have not discovered any based on my current needs.

List Size:
1K to 5K

Empl:
7 to 25

Training:
20 hr

Cust Serv: 2

Qual: 2

Ease: 2

Country:
SAm

Strengths: I think the tracking programm that it has but I prefer if this programm is integrated with a CRM solution

Weaknesses: I can't registered how was the campaign with each customer

Missing? CRM solutions

List Size:
100 to 1K

Empl:
one

Training:
3 hr

Cust Serv: 4

Qual: 5

Ease: 4

Country:

Strengths:

Weaknesses:

Missing?

List Size:
1K to 5K

Empl:
one

Training:
hr

Cust Serv: 4

Qual: 3

Ease:

Country:

Strengths:

Weaknesses:

Missing?

List Size:
25K to 100K

Empl:
7 to 25

Training:
1 hr

Cust Serv: 2

Qual: 3

Ease: 2

Country:
India

Strengths: flexible

Weaknesses: difficult to use for a novice user

Missing?

List Size:
1K to 5K

Empl:
one

Training:
3 hr

Cust Serv: 3

Qual: 3

Ease: 2

Country:
US

Strengths: Ease!

Weaknesses: Support

Missing? ?

List Size:
100K to 500K

Empl:
26 to 100

Training:
10 hr

Cust Serv: 2

Qual: 3

Ease: 2

Country:
UK

Strengths:

Weaknesses:

Missing?

List Size:
1K to 5K

Empl:
one

Training:
1 hr

Cust Serv: 4

Qual: 4

Ease: 5

Country:
US

Strengths: Very reasonable price dependable easy-to-use.

Weaknesses: GUI interface should be more sophisticated.

Missing?

List Size:
25K to 100K

Empl:
100 to 500

Training:
10 hr

Cust Serv: NA

Qual: 4

Ease: 3

Country:
US

Strengths: Absolutely the best value for your money. It is very well thought out full featured and I really like the straight forward approach the programmers used to build Gammadyne Mailer.

Weaknesses: It could use an overhaul to the user interface itself. I know that would increase the price for the product but I bet it would also help sell it.

Missing? It would be nice to have a way to schedule and automate tasks without having to use command line batch files and windows scheduler.

List Size:
5K to 25K

Empl:
one

Training:
20 hr

Cust Serv: 5

Qual: 4

Ease: 2

Country:
US

Strengths: Speed of delivery Delivery options Powerful mail-merge features

Weaknesses: Unusual interface. Requires some getting used to.

Missing? Direct integration with a contact management system such as Outlook ACT! or GoldMine.

List Size:
100 to 1K

Empl:
2 to 6

Training:
hr

Cust Serv: NA

Qual: 5

Ease:

Country:

Strengths:

Weaknesses:

Missing?

List Size:
100 to 1K

Empl:
one

Training:
5 hr

Cust Serv: 5

Qual: 5

Ease: 5

Country:
US

Strengths: With Gammadyne you can very easily merge *any* fields from your database into your document. It has powerful programming functionality enabling you to automatically process subscribe requests--and MUCH more. The company issues *free* updates (bug fixes and new features) nearly every month.

Weaknesses: Because the program is so powerful it has a moderately steep learning curve. In addition the programmer occasionally moves options from one submenu to another which makes it more difficult to remember how to change settings.

Missing? There's extensive online help but I don't recall there being a quick start guide to show new users how to get up and running with just the basics. It would be nice to be able to print out the online users guide but it's formatted to be read on-screen and would require a ream of paper to generate hard copy.

List Size:
1K to 5K

Empl:
one

Training:
3 hr

Cust Serv: NA

Qual: 3

Ease: 3

Country:
Canada

Strengths: I can only compare it to Mailloop which I had previously been using for a few years. It is much faster than Mailloop - can send out 2 500 individualized 15 page newsletters in about 40 minutes as compared to 3 hours for Mailloop. Allows me to extract fields directly from my ACCESS database something I could not do with Mailloop. Allows me to preview - a useful device especially when personalizing the e-mails. It is much cheaper than Mailloop and a great value. Finally the company provides regular updates (almost too frequently). Gammadyme has been a stable solid performer - however I would prefer a simpler user interface.

Weaknesses: As already mentioned the user interface is not the simplest or easiest to use.

Missing? A simpler user interface.

List Size:

Empl:

Training:
hr

Cust Serv:

Qual:

Ease:

Country:

Strengths:

Weaknesses:

Missing?

List Size:
25K to 100K

Empl:
2 to 6

Training:
5 hr

Cust Serv: 5

Qual: 5

Ease: 3

Country:
AU

Strengths: LIfetime free updates once you have purchased the program. The developers are always working to improve the product and send you the new and improved versions once they have developed them. These can come through as often as every fortnight.

Weaknesses: Nothing

Missing? Nothing

List Size:
5K to 25K

Empl:
7 to 25

Training:
3 hr

Cust Serv: 4

Qual: 5

Ease: 2

Country:

Strengths: It does everything I need it to do. I don't use it to maintain the list or to process returned messages. However Gammadyne easily interfaces with our .dbf files for sending and allows me to personalize and filter and to send both text and HTML versions.

Weaknesses: Its individualistic interface. You get used to it.

Missing? None.

List Size:
5K to 25K

Empl:
7 to 25

Training:
hr

Cust Serv: 3

Qual: 3

Ease:

Country:

Strengths:

Weaknesses:

Missing?

List Size:
100 to 1K

Empl:
one

Training:
5 hr

Cust Serv: 4

Qual: 5

Ease: 2

Country:
W Eur

Strengths: great fexiblity in personalisation html and text it can handle everything: bounces incoming mails and it works with my access-database it was not hard to learn it is stable I tried others this is it.

Weaknesses: sorry yet I see no weakness

Missing? a complete text-book about all secrets of g-merge the language behind gammadyne-mailer


Other articles from Web Commerce Today, Issue 59, June 15, 2002

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