Listserv

by Dr. Ralph F. Wilson, E-Commerce Consultant
Web Commerce Today, Issue 59, June 15, 2002

Listserv

L-Soft

http://www.lsoft.com

Type: Hosted

Well-known program used to host very large announcement and discussion lists. Got its start in universities. Now widely-used commercially.

List Size:
5K to 25K

Empl:
7 to 25

Training:
3 hr

Cust Serv: 1

Qual: 3

Ease: 2

Country:
W Eur

Strengths: I'm used to it not too complex on basic tasks handles our size list nicely thorough--does most things I want it to.

Weaknesses: I'd like something that would be simpler for users to manage by themselves--I often have to manage their subscriptions manually.

Missing? A simple manual that would explain things well.

List Size:
2 mil to 10 mil

Empl:
100 to 500

Training:
5 hr

Cust Serv: 3

Qual: 4

Ease: 2

Country:
US

Strengths: flexibility

Weaknesses:

Missing?


Other articles from Web Commerce Today, Issue 59, June 15, 2002
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