List Size:
1K to 5K

Empl:
100 to 500

Training:
10 hr

Cust Serv: NA

Qual: 4

Ease: 1

Country:
Canada

Strengths:

Weaknesses:

Missing?

List Size:
25K to 100K

Empl:
one

Training:
1 hr

Cust Serv: NA

Qual: 3

Ease: 2

Country:
US

Strengths: Free and and it works.

Weaknesses: no support and maybe no upgrades. Also some of the admin funtions are a little odd but you can work around them.

Missing? a better way to automatically handle bounces and search for addresses.

List Size:
5K to 25K

Empl:
7 to 25

Training:
1 hr

Cust Serv: NA

Qual: 2

Ease: 4

Country:
US

Strengths: simple? but no html

Weaknesses: no html ugly text newsletters

Missing? same

List Size:
100 to 1K

Empl:
1K to 5K

Training:
1 hr

Cust Serv: 3

Qual: 5

Ease: 3

Country:
US

Strengths: Sets up like a dream and runs on older machines. You do need to do your POP work on another server but that's relatively trivial. We use Groupwise for that.

Weaknesses: It is not a commercial program so support is by a (you guessed it) listserv.

Missing? I like it but my needs are simple.

List Size:
1K to 5K

Empl:
2 to 6

Training:
1 hr

Cust Serv: NA

Qual: 3

Ease: 2

Country:
US

Strengths: frre very configurable

Weaknesses: need to be a geek to install it in the past was vulnerable to spam attacks

Missing? better spam guarding use of a database instead of files for managing lists

List Size:
1K to 5K

Empl:
2 to 6

Training:
30 hr

Cust Serv: 3

Qual: 3

Ease: 3

Country:
US

Strengths: I allows my members to communicate with each other in a way that other email programs doesn't.

Weaknesses: the interface need to be more simpler.

Missing? It does not archive the discussions so that new members can see old archived info.

List Size:
1K to 5K

Empl:
7 to 25

Training:
10 hr

Cust Serv: NA

Qual: 2

Ease: 1

Country:
US

Strengths: flexible. Can design to fit needs.

Weaknesses: Problem: I need to hire someone to set it up and manage it. Person I hired isn't good enought to do what I want done.

Missing? I couldn't figure it out myself and I had to hire a professional who supposedly knew unix very well but he's had trouble making the changes that I would like.

List Size:
1K to 5K

Empl:
100 to 500

Training:
3 hr

Cust Serv: 2

Qual: 3

Ease: 2

Country:
US

Strengths: A front-end that handles hard and soft bounces.

Weaknesses: Not user friendly.

Missing? I had to create a HTML form that handles subscribe/unsubscribes.