Yahoo! Groups

List Size:
< 100

Empl:
one

Training:
20 hr

Cust Serv: 2

Qual: 2

Ease: 3

Country:

Strengths: It fits my requirements.

Weaknesses: Not noted

Missing? Not noted

List Size:
< 100

Empl:
one

Training:
1 hr

Cust Serv: NA

Qual: 2

Ease: 5

Country:
UK

Strengths: Ease of use; very easy to get rolling as long as you have a Yahoo! account. I didn't even research the competition in this instance just went for Yahoo! because it seemed quick.

Weaknesses: Advertising is a pain in the ass.

Missing? Don't know. It does the job.

List Size:
< 100

Empl:
2 to 6

Training:
30 hr

Cust Serv: 5

Qual: 5

Ease: 5

Country:

Strengths: very user friendly

Weaknesses: little wary of having a huge list in yahoogroups doesn't manage list well

Missing? we keep list by state yahoo doesn't allow us to do this

List Size:
100 to 1K

Empl:
one

Training:
1 hr

Cust Serv: 1

Qual: 5

Ease: 4

Country:
US

Strengths: Many features. Works pretty well overall. RFW

Weaknesses: Sometimes hard to unsubscribe. RFW

Missing? A good way to get Names of list members.

List Size:
100 to 1K

Empl:
2 to 6

Training:
2 hr

Cust Serv: 1

Qual: 2

Ease: 3

Country:

Strengths: Free

Weaknesses: list limitations ie 100 addresses

Missing? offered through infacta.com...they do not like to answer/respond to questions through their support e-mail address....3 days and waiting

List Size:
100 to 1K

Empl:
500 to 1K

Training:
hr

Cust Serv: 4

Qual: 4

Ease:

Country:

Strengths: No coments

Weaknesses:

Missing?

List Size:
< 100

Empl:
one

Training:
5 hr

Cust Serv: 4

Qual: 4

Ease: 4

Country:
E_SE_Asia

Strengths: nothing I have no idea

Weaknesses: oh nothing. so far is so good.

Missing? soory

List Size:
100 to 1K

Empl:
one

Training:
2 hr

Cust Serv: 2

Qual: 3

Ease: 3

Country:
US

Strengths: It's easy to navigate and a plus to be able to have it delivered right to your email address or the option of reading it on the web. Plus you can have email sent every day or digest version or even a summary. That's nice. It's easy to block unwanted subscribers who caused problems reset bouncing emails to listmembers place to upload files for others database for listmembers to access for whatever you set it up for deleting members adding members yourself....lots of goodies!

Weaknesses: I don't like the fact that if you want to subscribe you have to register. Nosey nosey nosey! If you have a subscription box on your webpage for people to join it's not as simple as just putting your email address in and voila! You have to actually go to Yahoo.com and register with a password. A lot of confusion and trouble for newbie users.

Missing? Nothing really except for maybe having it an option to register or not.

List Size:
100 to 1K

Empl:
100 to 500

Training:
10 hr

Cust Serv: 3

Qual: 3

Ease: 3

Country:

Strengths: wqdqdsdx

Weaknesses: wdeewdwd

Missing? DSXSSAX

List Size:
< 100

Empl:
100 to 500

Training:
1 hr

Cust Serv: NA

Qual: 3

Ease: 3

Country:
UK

Strengths: easy access easy to use and well known.

Weaknesses: none

Missing? can't think of any.

List Size:
< 100

Empl:
one

Training:
3 hr

Cust Serv: 2

Qual: 5

Ease: 4

Country:
US

Strengths: Automatic archiving ease of subscribing / unsubscribing web-based message access or delivery via email calendar functions database reliability FREE.

Weaknesses: I've never been frustrated by Yahoo Groups. It does exactly what I want.

Missing? None that I can think of.

List Size:
5K to 25K

Empl:
2 to 6

Training:
> 40 hr

Cust Serv: 3

Qual: 4

Ease: 4

Country:
US

Strengths: very fast delivery choice of individual or digest version templates for enhancements

Weaknesses: security. one of our lists was breached by a competitor that caused our group to be deleted.

Missing?

List Size:
1K to 5K

Empl:
one

Training:
3 hr

Cust Serv: 1

Qual: 3

Ease: 4

Country:
US

Strengths: it's free

Weaknesses: no customer service asks potential subscribers too many questions

Missing? customer support

List Size:
1K to 5K

Empl:
2 to 6

Training:
3 hr

Cust Serv: 1

Qual: 2

Ease: 3

Country:
US

Strengths: It is free and has quite a few extra features like moderation calendars file uploads group reminders searchable web message archives and easy-to-use web-based subscription management.

Weaknesses: Because it is free it is ad-heavy. Ads are placed at the bottom of every message the website has many ads and has now implemented full page ads which are a source of great confusion. Service can be somewhat unreliable. Their privacy policy says they won't sell addresses but with the state of the web right now I'm nervous that that policy could change at any time. I worry about the privacy of the messages too. (We're a cancer support group) That's why I'm shopping for a paid service.

Missing? Better archive search by author and date range. I'd be willing to pay to turn off the ads and guarantee that the addresses of subscribers would never be sold.

List Size:
100 to 1K

Empl:
100 to 500

Training:
> 40 hr

Cust Serv: 4

Qual: 4

Ease: 5

Country:
E Eur

Strengths:

Weaknesses:

Missing?